Portland, Oregon based Associated Business Systems was established in June of 1997 and quickly emerged as one of the premier office equipment and electronic document management solutions in the nation. Founder Craig Knouf and three other industry veterans created the company based on a single driving force: to provide the highest level of customer satisfaction in the industry.

The founders had witnessed a general deterioration of customer satisfaction in the industry during the early and mid 1990s and saw that customers were not just looking for a vendor of office equipment, but a service provider who could provide quick responses, customized solutions and help meeting business objectives. Over the last 13 years, ABS has been recognized as an industry leader, earning numerous national awards for growth and service excellence.

On May 1, 2008 ABS merged with Ricoh Americas Corporation creating a very powerful, entrepreneurial business with tremendous resources that still operates at a local level. Associated Business Systems, A Ricoh Company, has grown to include thirteen branch locations in the northwest with over 350 employees and currently services over 35,000 copiers and printers. We offer complete coverage from Seattle south to Klamath Falls and from Portland east to Coeur D'Alene, Idaho. View our detailed list of our Oregon and Washington offices here >>

The key initiatives that have been the driving force behind ABS's tremendous success over the last thirteen years are:

• Provide the highest level of customer satisfaction in the industry
• Be a technology leader, offering world class products from Ricoh
• Create the very best work environment for our employees and empower them to make good business decisions
• Develop customized business solutions that will positively affect your business and the bottom line

Our company tag line is "Fanatical About Service" -we go out of our way to do things other companies can't do or won't do and we make commitments that have consequences if we don't perform. No other company is better positioned to meet the varied requirements of today's office environment. We are focused on customer value and we look to earn the total trust of our customers!!

No matter where you are in the Northwest, we have local offices to serve you!

ABS Ricoh Oregon: Portland, Salem, Eugene, Roseburg, Bend, Klamath Falls, Medford
ABS Ricoh Washington: Seattle, Spokane, Tacoma, Wenatchee, Yakima, Bremerton

Ricoh Americas Corporation, a 44 year old US company with headquarters in West Caldwell, New Jersey, is a diversified office automation equipment and electronics provider with sales in excess of $3 billion annually. Ricoh Company LTD currently earns over $17 billion in annual global sales with 81,900 employees and offices in over 150 countries. Ricoh is a global leader in digital office solutions, contributing to the success of businesses in every corner of the world.

Learn more about Ricoh