Fanatical About Service
printer repair?
We will be on-site
within 4 hours.
Guaranteed.
It's more than a tag line...
In today's world the term "Service" is increasingly difficult to define as many companies promise high levels of service yet fail to meet the most basic needs and expectations of their customers. Decisions on office equipment are more important than ever - as many organizations rely on their machine not only to copy but to print, scan and fax. This only makes sense as MFP's (Multi-Function Printers) are more efficient, more productive and cost less to service. Every vendor talks about how great their service and support is, but only a handful deliver.
At Associated Business Systems, A Ricoh Company, we are committed to (well, more like obsessed with) providing you unparalleled customer service. Service that will far exceed your expectations. 96% of our customers rate our service as Excellent/Good and more than 98% are still with us. We offer reliable printer and copier repair everyone from Seattle to Klamath Falls can depend on. How do we do it?
It Starts with:
- Guaranteed Service Response Time - 1 hour call back, 4 hours on-site
- Experienced Technicians - Average 15+ years experience
- In-House IT Staff - Certified Network Engineers, Image Architects, Microsoft Engineers
- Parts & Supplies In Stock At All Branch Locations
- Performance Guarantees
ABS Performance Guarantees
- Pre & Post Service Call
- Response Time
- Uptime Performance
- Product Performance
- Service Loaners
- Upgrades
The Industry's Most Experienced & Qualified Staff!
- ABS Services 35,000+ copiers, printers, scanners & fax machines
- ABS supports 150+ million prints per month
- Management tenure = 22+ years
- Technician Tenure = 15+ years
- IT Staff Tenure = 15+ years
Your Source for Copier & Printer Repair
ABS is your source for quality printer and copier repair. While we consider Portland our home, we offer fanatical service and repair throughout the northwest. We service laser printers, Inkjet printers, multifunction copiers and printers, copiers, scanners, fax machines, and more. We specialize in Ricoh, HP, Lexmark, Brother, Epson, Okidata and Tektronix.
Technical Staff
The foundation for the tremendous success ABS has experienced is our people and our total commitment to customer satisfaction. Associated Business Systems and Ricoh both have made significant investments in the most experienced copier technicians and IT staff - every technician receives connectivity training and is prepared to solve printing and scanning problems in addition to hardware repair.
No other company is better positioned to meet the varied requirements of today's office environment. The combination of ABS's powerful, entrepreneurial local business operations with Ricoh, a global industry leader, creates a very powerful organization capable of delivering a very high level of products and services. This combination has earned us the highest levels of customer satisfaction in the industry!
Oregon Copier and Printer Repair: Portland, Salem, Eugene, Roseberg, Bend, Klamath Falls, Medford
Washington Copier and Printer Repair: Seattle, Spokane, Tacoma, Wenatchee, Yakima, Bremerton
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