ABS is a leading provider of digital office equipment and document management solutions. Founded in 1997, ABS has emerged as an industry leader and on May 1, 2008 merged with Ricoh Americas Corporation. The new company, Associated Business Systems, A Ricoh Company, has thirteen branch locations in the northwest with over 350 employees and annual revenues of $90 million. Three key initiatives have been the driving force behind ABS’s tremendous success over the last ten years:

• Provide the highest level of customer satisfaction in the industry
• Be the technology leader and provide integrated solutions that help our customers achieve their business solutions
• Create the very best work environment that provides our employees the tools and empowerment to make prompt business decisions

No company is better positioned to meet the varied requirements of today’s office environment. The combination of ABS’s powerful, entrepreneurial local business operations with the resources of Ricoh, an industry leader, creates a very powerful organization capable of delivering a very high level of products and services.

We provide an unparalleled level of service

We are a solutions 
oriented company

• Guaranteed response time: 1 hour call back, 4 hour on-site
• Performance reports generated by an independent firm
• Technician seniority: 19 years average experience
• On-line services: supply ordering, service call notification
• Automated dispatch system
• Certified network engineers and imaging architects on staff

• Digital Copiers and Printers
• Networked Multifunctional Products
• Graphic Color Solutions
• Production Printing Systems
• Electronic Document Management Solutions
• Print Management Programs
• Mailing Systems