Workflow Assessment
Do you know how many output devices are on and off your network? What about usage patterns, total output volume, and per page cost for each device? Can you easily perform accurate chargebacks to internal departments or clients?
Many organizations simply lack reliable enterprise-wide methods of measuring document related assets, activities, processes and the actual costs they generate. Contact us for a Free Workflow Assessment - the results might surprise you!
DOCutivity®
A Proven Process For Improving Productivity
Ricoh's DOCutivity® assessment process uncovers hidden costs and improvement opportunities. Based on your enterprise goals, current IT infrastructure, and specific business process requirements, DOCutivity will recommend a solution that leads to:
- Dramatically reduced total cost of ownership
- Improved quality and streamlined processes
- Increased productivity of assets and people
Why Choose DOCutivity?
It's outcome-focused. Ricoh approaches document management by first understanding your business perspective. But unlike reports from consultants that provide only recommendations, DOCutivity produces an actionable blueprint for Ricoh to design, implement, and support the solution.
It's IT-friendly. DOCutivity analysts and designers work with your IT organization to help leverage your current IT infrastructure-taking into account service, support, network administration, and Web-based remote monitoring.
It's scalable. A DOCutivity assessment may be applied at departmental, facility-wide, or enterprise levels depending upon your immediate requirements.
It helps you manage. DOCutivity recommendations provide the means to manage document costs-including financial metrics, user- and device-level reporting, tools for cost accounting and charge backs, and streamlined procurement processes.
The Process
What is TCO?
Measurable components of TCO include acquisition; maintenance and service; consumables; financing; facility related costs (consumables inventory, real estate, energy consumption); direct support (help desk, key operators); and charges for mail, couriers and long-distance time. Other hidden costs may include IT support; purchasing, transaction systems and contract administration; user productivity and downtime; document handling and finishing; meter reading and placing service calls; indirect support (asset management, vendor management, training, software integration and support); infrastructure (network bandwidth, print servers and document storage); deployment, connectivity, upgrades and disposal.
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